General Terms and Conditions of Sale

solarsupplier.eu

Seller: Giampiero Mario Coronella (sole proprietorship) Registered address: Via dei Giardini 10, 81100 Caserta (CE), Italy VAT number: IT04951440611 VAT treatment: the applicable VAT regime is indicated on each invoice issued

1. Scope of application

1.1 These General Terms and Conditions of Sale (the “Conditions”) apply to all offers, quotations, orders and sales made through the website solarsupplier.eu (the “Seller”) to its customers (the “Customer”).

1.2 The website solarsupplier.eu is reserved exclusively for professional operators (resellers, installers, businesses) holding a VAT number or equivalent tax identification number for foreign customers. Sales to private consumers within the meaning of Article 3 of the Italian Consumer Code (Legislative Decree 206/2005) are expressly excluded. By placing an order, the Customer declares that it is acting in the course of its professional activity.

1.3 These Conditions apply to the exclusion of any general purchase conditions of the Customer, unless expressly accepted in writing by the Seller.

1.4 The invalidity of any provision of these Conditions does not affect the validity of the remaining provisions.

1.5 The Seller reserves the right to amend these Conditions at any time; the version in force at the time of the order shall apply.

2. Offers and formation of contract

2.1 Information on the website, catalogues, price lists and technical data sheets constitute an invitation to place an order and not a binding public offer within the meaning of Article 1336 of the Italian Civil Code.

2.2 The contract is deemed concluded at the time the Seller confirms acceptance of the order in writing (including by e-mail), and not upon mere submission of the order by the Customer.

2.3 Technical specifications, drawings, dimensions, weights, images and data shown in the catalogue are indicative only and are not binding on the Seller, unless expressly confirmed in writing.

2.4 Verbal commitments made by the Seller’s staff are not binding unless confirmed in writing by an authorised person.

2.5 The Customer is responsible for the accuracy of the data and specifications provided when placing an order (e.g. product codes, quantities, delivery address).

2.6 The Customer expressly accepts these Conditions by ticking the relevant confirmation box at checkout. Without such explicit acceptance, the order cannot be finalised.

3. Prices and payment terms

3.1 Prices are quoted in Euro and refer exclusively to the goods specified in the offer or order confirmation. Unless otherwise agreed, transport, insurance, packaging, customs duties and other charges are excluded.

3.2 The VAT treatment applicable to each sale is indicated on the invoice issued by the Seller, in accordance with the Seller’s tax regime in force at the time of the transaction.

3.3 Prices may be subject to change due to external factors beyond the Seller’s control (e.g. increases in raw material, transport or exchange rate costs) if more than one month elapses between order confirmation and delivery.

3.4 Payment must be made according to the terms indicated on the invoice/order confirmation, normally within 14 days of the date of the document and in any case no later than shipment of the goods, unless otherwise agreed in writing.

3.5 In the event of late payment, statutory interest for late payment in commercial transactions under Legislative Decree 231/2002 (implementing EU Directive 2011/7) shall apply automatically, without the need for formal notice of default.

3.6 No set-off or suspension of payment by the Customer is permitted, unless otherwise agreed in writing.

3.7 In the event of non-payment, extrajudicial debt recovery costs shall be borne by the Customer, with a minimum of €300.00 plus accrued interest.

3.8 The Seller reserves the right to request payment security before proceeding with delivery.

4. Delivery and force majeure

4.1 The Seller operates as a reseller/distributor and does not guarantee continuous stock availability. Indicated delivery times are purely indicative and not binding, unless otherwise agreed in writing. The delivery period only begins once the Customer has provided all necessary data.

4.2 Exceeding the delivery time does not entitle the Customer to compensation, termination of the contract, or suspension of its own obligations.

4.3 The Seller is entitled to make partial deliveries.

4.4 Unless otherwise agreed, delivery takes place ex-works from the Seller’s warehouse (Incoterms EXW).

4.5 “Force majeure” includes, by way of example: delays or failures by suppliers or carriers, weather events, government measures, fire, flooding, energy or communication disruptions, hardware/software failures, strikes, import/export restrictions, theft.

4.6 If a force majeure event lasts for more than three weeks beyond the indicative delivery time, either party may terminate the contract with respect to the part not yet performed, after giving formal notice with a reasonable deadline. In such case, no compensation is due to the Customer.

5. Transfer of risk

5.1 Risk relating to the goods passes to the Customer at the time of delivery as referred to in Article 4.4, unless otherwise agreed in writing.

5.2 If the Customer is not present at the agreed delivery time, the Seller may leave the goods at the specified address at the Customer’s risk and expense, or return them to storage, charging redelivery and storage costs.

5.3 The Seller is not liable for damage to the goods occurring after delivery, regardless of whether the Customer has actually collected them.

6. Inspection and complaints

6.1 The Customer must inspect the goods upon delivery (quantity, packaging integrity, correspondence with the order).

6.2 Complaints regarding apparent defects or shortages must be submitted in writing within 7 days of delivery. After this period, except as provided under the warranty (Article 7), the right to complain lapses.

6.3 No goods may be returned without the Seller’s prior written consent. Authorised returns are always made at the Customer’s expense and risk and do not constitute an acknowledgement of the complaint.

6.4 Pending resolution of an unsettled complaint, the Customer has no right to suspend payments due.

7. Warranty

7.1 The Seller warrants the conformity of the goods supplied in accordance with the warranty terms provided by the original manufacturer/supplier (e.g. GoodWe, SMA, SolarEdge, BYD, JA Solar, AIKO, Growatt, APsystems), which remain the primary reference for activating any warranty claim.

7.2 The warranty does not cover defects resulting from improper use, installation not compliant with the manufacturer’s instructions, unauthorised third-party interventions, or product modifications.

7.3 The warranty applies exclusively to the direct Customer, not to third parties.

7.4 The Seller is not obliged to provide a warranty broader than that actually obtained from its own supplier/manufacturer, and undertakes, upon the Customer’s request, to transfer its warranty rights against the supplier to the Customer to the extent possible.

8. Liability and indemnification

8.1 The Seller is liable for damages only to the extent that they are the direct result of wilful misconduct or gross negligence on its part or on the part of third parties engaged in the performance of the contract.

8.2 Where the Seller is liable, such liability is in any case limited to what is provided under the warranty in Article 7 and, in any event, shall not exceed the invoice amount for the goods concerned.

8.3 Indirect damages, including consequential damages, loss of profit, loss of turnover, and business interruption damages, are in any case excluded from compensation, except as otherwise mandated by non-derogable law.

8.4 The Customer must take out adequate insurance for the goods purchased and undertakes to indemnify the Seller against third-party claims relating to the goods supplied, including claims arising from non-compliant installation.

8.5 The Seller’s liability for damage caused by wilful misconduct or gross negligence remains unaffected and is not excluded or limited, in accordance with Article 1229 of the Italian Civil Code.

9. Retention of title

9.1 Pursuant to Article 1523 of the Italian Civil Code, delivered goods remain the property of the Seller until full payment of the agreed price.

9.2 The Customer must carefully keep the goods subject to retention of title and adequately insure them against fire, flooding and theft.

9.3 In the event of seizure by third parties or actual or imminent insolvency proceedings against the Customer, the Customer must immediately notify the Seller so that it can protect its interests.

9.4 In the event of the Customer’s default, the Seller is entitled to recover the goods still owned by it, including by accessing the Customer’s premises for that purpose, charging the related transport and storage costs.

9.5 The Parties acknowledge that the enforceability of the retention of title against third parties (e.g. in the event of insolvency proceedings against the Customer) is governed by the law of the country where the goods are located at the relevant time, and not by the Italian law chosen as the law of the contract. The Customer is responsible for informing itself of the requirements for validity and effectiveness of retention of title under the law of its own country.

10. Governing law and jurisdiction

10.1 These Terms and Conditions and any contract concluded through solarsupplier.eu are governed exclusively by Italian law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), unless otherwise agreed in writing.

10.2 Any dispute shall be subject to the exclusive jurisdiction of the Court of Santa Maria Capua Vetere (Italy), except where mandatory law provides otherwise.

11. Final provisions

11.1 These Conditions supersede any prior understanding relating to the same subject matter.

11.2 Any deviation is valid only if agreed in writing between the parties.

11.3 For anything not expressly provided for, the provisions of the Italian Civil Code on sales between businesses shall apply.

11.4 These Conditions are available in Italian, English, French and German. In the event of any discrepancy in interpretation between the different language versions, the Italian version shall prevail.

Contact details

Giampiero Mario Coronella Via dei Giardini 10, 81100 Caserta (CE), Italy VAT number: IT04951440611 Website: solarsupplier.eu E-mail: info@solarsupplier.eu